PRIVACY & PERSONAL DATA POLICY
The provision of e-commerce services mentioned in the present is covered by the terms of the current Greek Constitution, the Greek and European Legislation.
If you do not agree to such changes, you must contact us immediately and stop using our services. We encourage you to periodically check this page for the latest information on our practices.
You can contact us either through the website www.dmkpro.gr or via e-mail at email@example.com or based on the application.
SECURITY AND PERSONAL DATA
When you register on our site to obtain one or more of the e-commerce services offered, we will ask for your name, email address and payment details.
All card payments are processed through Alpha Bank’s “Alpha e-Commerce” electronic payment platform and the use of TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.
The passwords used to identify the user / customer are two: the Password and the Personal Security Password (Password), which in each entry provide access with absolute security to the personal data of the user / customer. It is also possible to change the Personal Secret Security Code (password) as often as you wish. The only one who has access to his data is himself through the above mentioned codes and is solely responsible for maintaining the confidentiality of third parties. In case of loss or leakage he must immediately notify the COMPANY, otherwise it is not responsible for the use of the secret code by an unauthorized person. The online store of the COMPANY in no way discloses or publishes the personal data and information of users / customers. Personal data is used exclusively for the good execution of transactions. All information is encrypted and stored in complete security.
We require this information for:
- To contact you and provide you with information about the use of our services.
- Sending Orders.
- Return products
- Realization of the foreseen Commercial Transactions.
- Fraud prevention and prosecution.
- And the fulfillment of legal, regulatory, tax and insurance requirements.
The personal information we collect includes:
- Your history based on orders, deliveries, payments, returns, etc., which is protected by exclusive confidentiality against all and only the legal representative of the company is aware of this. • User account information provided to us through our website, when you register with our service and complete your payment.
- Your geographical location provided by your mobile phone.
We may disclose your personal information (restrictive: name, surname, patronymic, residence, age) under the following circumstances and always with your consent or as required or required by applicable law:
- To third parties to prevent, restrict or otherwise prosecute fraud and following a prosecutor’s order or prosecution, or to protect our or others’ rights, property or security.
- As required to meet legal, regulatory, insurance, audit and tax requirements.
Personal information will not remain longer than required by law. Two annual audits are performed to evaluate and delete unnecessary information.
We do not make sales, transactions or transfer your personal information to third parties in any way. Exceptions are trusted third parties who help us operate our website, conduct our business or serve you, provided the parties agree to keep this information confidential, in accordance with the respective privacy policies and personal data we enter into with each partner. us.
No internet transmission is 100% secure and therefore we can not guarantee absolute security for the transmission of your personal information
If you would like to request access to your personal information or have any other questions, concerns or complaints about our personal information policies and practices, please contact us at our e-mail at firstname.lastname@example.org
By providing personal information, we will assume that you consent to the collection, use and disclosure of this information for the purposes set out in this policy or at the time of collection. You may withdraw your consent to our collection, use or disclosure at any time, provided that if you withdraw your consent to certain uses, we may no longer be able to provide our services to you. If you wish to withdraw your consent, send an email to email@example.com
The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and business ethics.
Obliged not to use the online store with the trademark DMK PRO for:
Sending, publishing, sending by e-mail or other means of transmitting any content:
- which is illegal for any reason, causes unlawful infringement and damage to the COMPANY or any third party or violates the confidentiality or confidentiality of information of any person
- causes insult to users’ morals, social values, minority, etc.
- infringing any patent, trademark, trade secret, copyright or other proprietary right of any kind
- containing software viruses or any other code, files, or programs designed to interrupt, damage, corrupt, or equip any computer software or hardware
- that users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information acquired or disclosed as part of an employment relationship or covered by confidentiality agreements)
- Intentional or unintentional violation of applicable law or regulations
- Harassment of third parties in any way
- Collection or storage of personal data about other users
The online store is not responsible for the difficulty of access and use of the website and the compatibility of the user infrastructure and is generally not responsible for acts or omissions of third parties especially in unauthorized interventions for products, services and information of the store.
From the beginning to the end of the connection (on-line session) with the online store of the COMPANY, all information and personal data of the user / customer are encrypted based on the SSL 128-bit encryption protocol.
Encryption is essentially a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key. Each time it connects to the COMPANY online store, all communication between the user’s computer and the COMPANY systems is encrypted using a 128 bit key. That is, every time it sends information to the system, the browser first encrypts it using a 128-bit key and then sends it to the system. The COMPANY system first decrypts the information it receives using the same key (predefined when the user logs in to the service) and then processes it. The COMPANY’s systems send information following the same encryption process.
The Cookies that are sent from our website and stored in your electronic device are the following:
- IIS session cookie
- Google Adwords
- Google Adwords Conversion
- Google Analytics
By disabling Cookies or revoking your consent, certain features of the Website will not be available.
Pricing policy The online store of the COMPANY reserves the right to change prices without prior notice to the customer, but not after the completion of the order. Products Our company can not guarantee the availability of its products and services, however it informs its consumers in a timely manner.
Place of Transaction
Upon acceptance of these terms, the user / customer accepts the registered office of the company as the place of conclusion and execution of the transaction.
Links to this website
The links that are included in the online store, lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third party providers, companies, etc. .. These related websites are not under the control of the COMPANY and the COMPANY is not responsible for the contents of any such website or any link contained in a related website, or any changes or updates to such websites. The COMPANY is not responsible for internet broadcasts or for any form of transmission received from any linked website. The COMPANY provides these links in its online store, only to facilitate the use of the online store, their use is not mandatory for the visitor / customer and the fact that they are included in the online store does not imply that the COMPANY approves or accepts the content their.
PRODUCT DESCRIPTION / PHOTOS
The photos and the description of our products are based on the information provided by the companies-suppliers and are indicative and the photo may not fully correspond to the image of the product as the shades may differ slightly, as the imaging devices are unable to convey faithfully. the naturalness of the colors.
PRODUCT PRICES In the prices listed next to each product, VAT is not listed, it is included in the price. Where a discount rate is displayed, this is calculated at the original price of the product before VAT and will also be reported in detail next to each product. Shipping prices do not include shipping costs.
These prices refer to the quantities that are available in our warehouses, reserving our right to adjust the prices.
Among the products displayed in our online store there is the rare case that someone has run out and our online electronic system does not have time to automatically update its availability, and in this case, an employee of our company will contact you as soon as possible for to give you all the alternatives. For some areas of Greece for which reduced VAT rates apply. and if your order is made with an invoice then the VAT. recalculated in the last stage of order completion.The same applies to products with reduced VAT rates.
- Force majeure: In case of force majeure (eg bad weather, strikes, etc.) that will result in the delay of your order you will be informed about e-mail.
- Liability: Our e-shop is not responsible for product defects and damage from this cause, for which the manufacturer – their supplier is solely responsible.
However, in the event that a defective product is found in the delivered quantities, the liability is limited to its replacement, in which case you reserve the right to return it.
We would like to inform you that in the event of any dispute arising out of the transaction between us for the resolution of which you have sent us a relevant request but we are unable to reach a mutual agreement, you may contact the Electronic Dispute Resolution platform online. at webgate.ec.europa.eu/odr/ which is directly linked to the competent independent Authority “Consumer Ombudsman” //www.synigoroskatanaloti.gr). On this platform you can submit a request for the resolution of the dispute so that our company can then be called by the competent Authority to the email address firstname.lastname@example.org . We also remind you that our Company recognizes in the context of good faith the advisory nature of the decisions of the Authority that will be addressed and has not committed to the enforceability of these decisions.
For any dispute arising during the use of the services and transactions described above, competent courts are designated those of the region in which the company has its registered office.